Refund & Cancellation

Clear information about payments, cancellations and weather-related changes.

Refund policy

Advance payments are refundable only when Whitefield Sports cancels the slot (for example, ground maintenance). No-shows are not eligible for a refund.

Payment policy

Each slot has a listed price. An advance is payable to confirm the booking. The remaining balance is payable at the venue after you play.

Failed payment: A failed payment does not create a confirmed booking.

Rain and bad weather

Outdoor slots may be affected by rain. If the ground is unplayable, Whitefield Sports will offer a reschedule within 30 days, or a refund of the unused amount as per the refund policy.

Ground staff decision

Ground staff decide whether play can continue when weather or ground conditions affect the session.

At a glance

₹

Advance

Required to confirm the booking.

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Reschedule

Available within 30 days if the ground is unplayable due to rain.

×

No-show

No-shows are not eligible for a refund.